Did you know your browser could be out of date?
Our online banking site is moving to limit access of old browsers to better protect your security and safety while banking online.
Find out if your browser is compliant on the next tab
What versions of browsers does online banking support?
Only the following browsers are the minimum requirements to meet security guidelines and will be supported within our online banking:
• Google Chrome (desktop & mobile) - version 30+
• Mozilla Firefox(desktop & mobile) - version 27+
• Microsoft Internet Explorer (desktop & mobile) - version 11+
• Apple Safari(desktop only) - version 7+
• Apple Safari(mobile only) - version 7+
• Android Browser (mobile only) - version 5+ NOTE: browser version in line with Android OS version (i.e. v5 = Lollipop/v5.0-5.1.1)
How do I up-grade or download a new browser?
For better security and safety, we recommend using the latest version available for your web browser. To find out if your browser is the latest version, please go to the following links where you can upgrade your software if required:
Microsoft Internet Explorer - http://windows.microsoft.com/en-AU/internet-explorer/download-ie
Mozilla Firefox - https://www.firefox.com
Google Chrome - https://www.google.com/chrome/
Apple Safari - https://www.apple.com/au/safari/
Opera - http://www.opera.com/
Android - https://www.android.com/
For some Members (such as those in corporate or controlled IT environments) this will not be possible, so please contact your corporate IT helpdesk for assistance.
Why do I have to upgrade my browser?
Using an older browser means that when a connection is made from your browser to any payments, shopping or banking site, it is no longer guaranteed that the communication is completely secure.
Upgrading to a more current version of your browser will ensure you are visiting these sites at standard that has been approved as being safe and will help ensure your information is secure.
What is a browser?
A browser is the application on your computer that you use to view websites on the internet.
Is this a Qudos Bank requirement or an industry wide change?
All organisations that process payments via their website or online banking are required to upgrade to this level of security to maintain their certification and to help ensure your information is secure.
How do I know what browser I am using?
There are several varieties of browsers. The most common are Internet Explorer, Firefox, Google Chrome and Safari. The name of the browser will usually be on the icon or menu option you use to open the application.
What browser do you recommend?
All of the browsers on the tab prior are the most common software available, all new versions are compliant with the new levels of security required.