In response to the COVID-19 pandemic, we helped our customers navigate their financial difficulties via a dedicated relief package.
For customers impacted by COVID-19, we offered:
Our teams have already been checking in on those customers on an existing deferral plan to assess their ability to begin repaying their loans and will continue to contact customers prior to their existing deferral term expiring to discuss their individual circumstances. The temporary capital treatment provided by APRA for COVID-19 related loan deferrals ends on the 31st March 2021.
We are always here to help you through difficult times. If you are experiencing financial uncertainty at any time please contact us for assistance. If you would like to speak to one of our team members about your options, please call us on 1300 747 747.
To learn more about Financial Hardship and the options available please visit https://www.qudosbank.com.au/Support/FinancialHardship