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Contact Centre Open - Easter Saturday 11th of April

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Monday, 6 April 2020

Over the Easter Public Holiday period our contact centre will be open on Saturday the 11th of April to assist customers from 9:00am to 5:00pm. Our contact centre will be closed on Good Friday, the 10th of April and Easter Monday the 13th of April 2020.

If you are calling for financial assistance we’re here to help.

We have a range of options to support you during this time, including the ability to pause home loan or personal loan repayments for up to 6 months.

To apply for a repayment holiday, please log in to online banking and complete the loan repayment holiday form..

If you require assistance with a credit card, we have other measures in place, so please email us at

For more information on financial relief please see our COVID-19 page at


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