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SCAM Alert – Phishing emails

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Friday, 15 May 2020

Australian banking consumers are a valuable target for fraudsters. Across the industry, we’re seeing a number of email scams circulating customers email inboxes.

If you think you may have received a scam email from Qudos Bank it’s important you let us know.

Phishing emails often ask you to verify or update your personal information by clicking on a link to sign into your online banking. They may also suggest that you’ve recently changed your password or personal information as a guise to get you to react. The included links would most likely take you to a phishing site which could request information like your login details, credit card or personal identification details.

Please stay alert and don’t click links in suspicious emails or sms messages. Remember that we’ll never ask for your personal banking information via unsolicited emails, phone calls or sms.

Reporting scams is really important, if you have identified a hoax or unwittingly engaged in an unsolicited email it is imperative you act quickly and let us know as soon as possible. It allows us the opportunity to investigate the information that has been brought to our attention and use it to minimise the chance of others being affected.

If you believe you’ve received a scam email, or that your security has been compromised contact us immediately on 1300 747 747 (Mon-Fri 7am-7pm and Sat 9am-5pm).
For more information on fraud and scams visit our Security page.

 

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