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Enhancements to sending secure messages in Online Banking

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Friday, 3 July 2020

We continue to work on enhancements and updates to ensure we meet your banking needs. Improvements to the secure message function within online banking are now live.

These enhancements include:

  • An increase in message size, you can now use up to 10,000 characters in your secure message.
  • Your message will now be automatically saved, so you can go back to it If you are logged out of your Online Banking session.
  • The ability to save your draft messages for 31 days. After the 31 days, your draft message will then be deleted.
  • The ability to attach files up to 10MB per file with a total file attachment limit of 25MB to your secure message.

Your feedback is important to us and will help shape future updates, if you have any feedback or suggestions please feel free to send us a message about your banking experience.


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