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System Maintenance Online Mobile and Phone Banking

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Tuesday, 5 November 2019

Please be advised we have scheduled system maintenance taking place between Sunday 10th November 12:00 am to Monday 11th 12:00 am AEDT which will cause intermittent disruptions to Online banking, Mobile banking, QSafe SMS and alerts.

Online and Mobile Banking will be impacted during the hours of 12:00am and 7:00am AEDT.

Please note, you will still have access to card payments and transactions with the following temporary limits applying to your purchases and ATM withdrawals (subject to your available balance).

  • Cash Withdrawals - $500 per transaction
  • Purchases at point of sale - $1000 per transaction
  • Total Daily Limit - $1000

Western Union services will be impacted during 3:00am and 4:00am AEDT

QSafe SMS and alerts will be impacted during 09:00pm and 12:00am AEDT.

We thank you for your patience and apologise for any inconvenience caused.


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