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Update to Privacy Policy Privacy Notice Fees and Charges and Terms and Conditions for Savings Accounts and Payment Services

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Monday, 24 September 2018

Our Privacy Policy, Privacy Notice, Fees and Charges and Terms and Conditions for Savings Accounts and Payment Services have recently been updated.

We’ve made changes to the Privacy Policy and Privacy Notice to:

  • strengthen our fraud protections by collecting and sharing information with fraud and crime protection agencies
  • make it easier to for you to be identified (including through voice biometrics), we have clarified that if we need to collect your sensitive biometric information, we'll ask your permission (except where otherwise allowed by law)
  • enable you to authorise third parties to share information with us

We’ve revised our Fees and Charges and Terms and Conditions for Savings Accounts and Payment Services to no longer recommend our Cue Card for International use. Communications will be sent to Cue Card holders shortly.

View the updated documents on our website.

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