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Catch up with Scott

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CEO Update

The first quarter of 2018 has undoubtedly been busy, delivering changes to improve your experiences with us, and adding to the services we provide to you and your family.

We’re thrilled to have opened our new Brisbane branch in Ascot this March, providing Brisbane customers with more convenient public transport options and parking accessibility.

We’ve also added to our service offering, recently launching a new specialised service under our financial planning umbrella, helping you and your loved ones navigate the complex area of Aged Care Planning.

We’ve recently set in motion some upgrades to our banking platforms which will enable us to improve our Online and Mobile banking services.

Speaking of new payment services, you may have heard of Osko (a new faster payment service that allows customers to make payments in under a minute) and PayID (which allows customers to use email, phone numbers, or even ABNs, instead of an account number and BSB). These services simplify payment transactions and we look forward to launching them to our customers in the second half of 2018.

On the subject of upcoming releases, I wanted to take this opportunity to let you know that our new mobile banking app for IOS and Android is expected to launch early in the second half of 2018. Keep an eye on the news section of our website.

On a final note, we’d like to thank all the mums across Australia. This issue of MyQ celebrates Mother’s Day including a competition for an unmissable event at Qudos Bank Arena, as well as recognising a special Mum of our very own Chief Financial Officer, Michael Anastasi. We bring back an old favourite – the recipe page, where Michael and his mum, Connie share a family recipe – make sure to check it out on page 5 and try it for yourself!

Scott King

Scott King
CEO, Qudos Bank