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Customer Service

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Our Australian-based customer service specialists are here to answer any questions you have, and help with your account enquiries. We'll also help with the things you can't do online - like moving money between home loans, requesting home loan bank cheques and closing an account.

Call our customer service specialists on 1300 747 747.

Mon - Fri: 7am - 7pm (AEST)

Sat: 9am - 5pm (AEST)

International calls: +61 2 9582 3200 (or from a landline within Australia)

For all other customer service enquiries please refer to our contact page.


Discover more ways to bank or download our Ways to Bank eBrochure.