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ATM Access

Both Major and independent ATM networks (within Australia and overseas) may charge a fee for cash withdrawals and balance enquiries.

With the shift towards digital payments and a decline in cash use within Australia, many of the Major Banks are increasingly divesting their non-branch ATM’s by selling them to providers who employ a direct charge model for the use of their ATMs.

For example; ATM machines branded atm-x, Precinct, Redi, CashCard, and some ATMs situated inside pubs, clubs and hotels will likely charge a fee for their use.

You should check the ATM owner’s fees that apply carefully before completing transactions. Within Australia, you will be advised of any fees that will be charged prior to completing the ATM transaction. You will be able to cancel the transaction if you do not wish to proceed and no fees will be charged.

EFTPOS

All your EFTPOS transactions are free, though please be aware that some retail merchants may charge a fee for Visa card transactions.

You can also use your Visa debit card to withdraw cash at most supermarkets free of charge.

Qudos Bank Branches

You can withdraw up to $2,000 per day from any Qudos Bank Branch. If you require a large cash withdrawal, 24 hours notice is recommended to ensure we arrange the required cash amount.

Limited cash withdrawals for Brisbane customers can be arranged via Westpac Hamilton branch by giving advance notice to our Ascot branch – subject to Westpac Hamilton branch cash levels being able to accommodate these requests.

Australia Post

Another convenient way to make fee free cash withdrawals is by visiting one of over 3,500 participating Post Offices across Australia that offers Bank@Post services.

All you need is your Qudos Bank Visa Debit card or CueCard and the PIN linked to your account, and you can withdraw up to $2,000 per day.

Other banking services offered at Australia Post include being able to have your identity verified (required to open some accounts) and making cash or cheque deposits.

To locate your nearest participating Australia Post office, please visit the Bank@Post website.

Need more information?

For more information regarding the fees and charges related to these services, please read our Fees and Charges brochure.

Discover more ways to bank or download our Ways to Bank eBrochure.