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Changes to your Credit Card

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Wednesday, 21 November 2018

The Australian Government has passed new legislation which changes the way all banks calculate interest for credit cards with interest free periods and ensures that customers have the right to reduce their credit limit or close their credit card account. These changes apply from 1 January 2019.

Read more: Changes to your Credit Card

 

Update to our dispute resolution process

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Thursday, 1 November 2018

From 1 November 2018, the Australian Financial Complaints Authority (AFCA) replaces both our existing External Dispute Resolution (EDR) Schemes (being the Credit and Investment Ombudsman (CIO) and the Superannuation Complaints Tribunal (SCT)).

Read more: Update to our dispute resolution process