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Changes to the Terms and Conditions for Savings Accounts and Payment Services

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Friday, 20 December 2019

We have updated our Terms and Conditions for Savings Accounts and Payment Services to accommodate changes to our real-time payment services supported by the New Payments Platform.

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Tapping into better transaction details

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Thursday, 19 December 2019

Do you ever have trouble recognising your transactions? Unsure about that charge for $45 because the merchant name is different to the restaurant name? Take the guess work out of deciphering your transactional history. Our recent mobile banking app update is all about giving our customers more detailed information on their transactions. With the introduction of the “Look Who’s Charging” service you can view in-depth descriptions on your transactions, so you know exactly where your money was spent.

Read more: Tapping into better transaction details

   

International Visa Credit Transactions

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Thursday, 19 December 2019

Effective 19 December 2019, Qudos Bank will no longer accept internationally originated Original Credit Transactions (OCT's).

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Christmas and New Year Closures

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Tuesday, 17 December 2019

Members please note our call centre and branch network will be closed for the following days over the Christmas and New Year break.

Read more: Christmas and New Year Closures