page top

Changes to your Credit Card

Attention: open in a new window. Print

Wednesday, 21 November 2018

The Australian Government has passed new legislation which changes the way all banks calculate interest for credit cards with interest free periods and ensures that customers have the right to reduce their credit limit or close their credit card account. These changes apply from 1 January 2019.

Read more: Changes to your Credit Card

 

Update to our dispute resolution process

Attention: open in a new window. Print

Thursday, 1 November 2018

From 1 November 2018, the Australian Financial Complaints Authority (AFCA) replaces both our existing External Dispute Resolution (EDR) Schemes (being the Credit and Investment Ombudsman (CIO) and the Superannuation Complaints Tribunal (SCT)).

Read more: Update to our dispute resolution process

   

VIC Melbourne Cup Public Holiday 2018

Attention: open in a new window. Print

Tuesday, 30 October 2018

Members please note our Melbourne branch will be closed on Tuesday 6th November for the Melbourne Cup Public Holiday.

Read more: VIC Melbourne Cup Public Holiday 2018

 

UPDATE: Antivirus software issue

Attention: open in a new window. Print

Thursday, 25 October 2018

We’ve been advised by both AVAST and AVG software providers that they now have updates available to their software to resolve the accessibility issues some customers experienced this week.

Read more: UPDATE: Antivirus software issue

   

Page 3 of 9