Changes to your Credit Card
Wednesday, 21 November 2018
The Australian Government has passed new legislation which changes the way all banks calculate interest for credit cards with interest free periods and ensures that customers have the right to reduce their credit limit or close their credit card account. These changes apply from 1 January 2019.
Update to our dispute resolution process
Thursday, 1 November 2018
From 1 November 2018, the Australian Financial Complaints Authority (AFCA) replaces both our existing External Dispute Resolution (EDR) Schemes (being the Credit and Investment Ombudsman (CIO) and the Superannuation Complaints Tribunal (SCT)).
VIC Melbourne Cup Public Holiday 2018
Tuesday, 30 October 2018
Members please note our Melbourne branch will be closed on Tuesday 6th November for the Melbourne Cup Public Holiday.
UPDATE: Antivirus software issue
Thursday, 25 October 2018
We’ve been advised by both AVAST and AVG software providers that they now have updates available to their software to resolve the accessibility issues some customers experienced this week.
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