Our latest App update includes features to improve communication and security for everyday banking on the go. With more customers using the mobile app daily, we continue to work on enhancements and updates to make everyday banking easier and safer. These features include an update to secure mail within the app and the ability to enable real-time notifications straight to your device.

Secure Mail

Need to get in touch? You can now view and send secure mail to us via the app, you can also set up notifications straight to your device to let you know when we’ve replied.

You can access your secure mailbox via the "Contact Us" tab within the menu.

Secure Mail in the Qudos Bank App

Get Notified

Set up notifications straight to your device to keep track of your account activities including when you receive an Osko payment, a secure mail message or when your account has a negative balance and more. Head to the settings tab to manage these notifications.

Alerts for new secure message received, new device registration and Osko payments received and rejected will be enabled automatically. Notifications for when a payment due date is approaching for your loan or credit card account and when your account is in negative balance can be managed within the app.

You will also need to enable push notifications for the Qudos Bank app within your device settings.  

Make real-time payments to BSB and account numbers

Whether you pay using a PayID or BSB and account number, from November 2021, all eligible payments (excluding scheduled transfers) will be sent as Osko payments, meaning all funds will be available in as little as 60 seconds to the recipient.*

For more information and terms & conditions on real-time payments visit https://www.qudosbank.com.au/real-time-payments

A quick reminder, it’s important to ensure you have updated your app to the most recent version available, these updates not only include feature enhancements but important security updates.

For FAQs and to find out more about our Mobile Banking App visit www.qudosbank.com.au/MobileBankingApp

*Where the receiving financial institution is enabled for NPP. Where a receiving financial institution isn’t enabled on the NPP platform to accept instant payments you will receive a notification that the instant payment can’t be processed and that your payment will be delivered via standard payment methods. The standard payment platform (Direct Entry) could take between 1-2 business days to transfer funds depending on the institution.

 


Published Tuesday, 2 November 2021