I want to dispute a cheque transaction, what should I do?

If you notice a cheque has been presented on your account and you don’t recognise the transaction, call us immediately on 1300 747 747.

We may ask for additional information to investigate what has happened and will let you know the outcome within 21 days.

If you no longer need your cheque book, please call us on 1300 747 747 or send us a Secure Mail within Online Banking or the Mobile App to cancel the facility.

For more information on cheques, please see our Terms and Conditions.

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