Our Australian-based customer service specialists are here to answer any questions you have and assist with your account enquiries. Our local contact centre team are ready to help with the things you can't do online - like moving money between home loans, requesting home loan bank cheques and closing an account. Our specialists can also provide you with guidance regarding loan applications, fraud concerns, insurance claims, financial hardship, complaints and compliments.

Call our friendly customer service team 6 days a week on 1300 747 747.
Mon - Fri: 7am - 7pm (AEST)
Sat: 9am - 5pm (AEST)
International calls: +61 2 9582 3200 (or from a landline within Australia)

For all other customer service enquiries please refer to our contact page.

Discover more ways to bank.

How can we help?