Legal

• Financial Services Guide
• Privacy
• Disclaimer
• Cookie Statement
• Live Chat Policy
• Target Market Determinations
• Foreign Tax Obligations
• Know Your Customer

Rates, Fees and Charges

Interest Rates

View our competitive rates across our range of banking products and services by visiting our Rates page.

Fees and Charges

As a customer-owned bank, our profits go back to you in the form of better products and services, meaning you get more value with our great rates and low to no fees. View and download our fees and charges brochure.

Qudos Bank offers its customers an internal dispute resolution procedure that is readily accessible and free of charge.

As part of our commitment to maintaining our customer satisfaction, we have established procedures for resolving any complaint you may have in respect of any product or service we provide to you. Visit our complaints resolution page for more information.

Product & Services Terms and Conditions

Product Terms and Conditions

• Savings Accounts and Payments Services
• Home Loan Value Package
• Qantas Points Banking Rewards
• Credit Cards
• Telegraphic Transfers

‍

Product Disclosure Statements

• Retirement Savings Account Product Disclosure

Service Terms and Conditions

• Mobile Banking App
• Apple Pay
• Google Pay
• PayID®
• Samsung Pay
• Garmin Pay
• Fitbit Pay

‍

PayID is a registered trademark of NPP Australia Limited.

From 1 January 2019, the Australian Government passed legislation which changes the way all banks calculate interest for credit cards with interest free periods and ensure that customers have the right to reduce their credit limit or close their credit card account. For more information visit our Cards FAQs page.

Open Banking, part of the Consumer Data Right, gives customers greater control over their banking data and how it is used. Learn more about Open Banking.