Deposits

Depositing cash and cheques has never been easier at a Qudos Bank branch or your local Australia Post.

 

Qudos Bank Branches

Deposits can be made at most Qudos Bank Branches. The Ascot Branch in Brisbane is the only branch that does not accept cash deposits, however, they do still accept cheque deposits. Please be aware that none of our branches accept coin deposits.

Australia Post

We know sometimes you’d prefer to do your banking somewhere that’s a bit closer to home. That’s why we've partnered with Australia Post to give you fee free access to over 3,500 of their Bank@Post outlets.

To make a deposit at Australia Post, all you need is a new barcoded deposit book or your Qudos Bank Visa Debit card and the PIN linked to your account. Please note that the clearance time for any cheque that is deposited through Bank@Post is 7 business days. Cash deposits (excluding coins) at Bank@Post outlets are limited to a maximum of $9,999.95 per day. Coin deposits at Bank@Post outlets are limited to a maximum of $20.00 (this must be bagged, no loose coin accepted). The maximum number of cheques that can be deposited is 99 cheques with a total value of $999,999.99. For combination deposits of both cash and cheques deposits, a maximum of 99 cheques and total value of $999,999.99 of which maximum cash value is $9,999.95 applies. For combination deposits of both cash and cheques we recommend that customers deposit each separately to avoid delays on their cash portion. If deposited together the cash could take up to 7 business days to clear in line with current cheque clearance times.

To locate your nearest participating Australia Post office, please visit the Bank@Post website.


Withdrawals

There are many ways to withdraw cash. You can do so by visiting a Qudos Bank branch, ATM, local Australia Post or via EFTPOS with your purchase.

 

ATM Access

Both Major and independent ATM networks (within Australia and overseas) may charge a fee for cash withdrawals and balance enquiries. With the shift towards digital payments and a decline in cash use within Australia, many of the Major Banks are increasingly divesting their non-branch ATMs by selling them to providers who employ a direct charge model for the use of their ATMs.

For example; ATM machines branded atm-x, Precinct, Redi, CashCard, and some ATMs situated inside pubs, clubs and hotels will likely charge a fee for their use.

You should check the ATM owner’s fees that apply carefully before completing transactions. Within Australia, you will be advised of any fees that will be charged prior to completing the ATM transaction. You will be able to cancel the transaction if you do not wish to proceed and no fees will be charged.

EFTPOS

EFTPOS transactions are free for customers, though please be aware that some retail merchants may charge a fee for card transactions. You can also use your Visa debit card to withdraw cash at most supermarkets free of charge.

Qudos Bank Branches

You can withdraw up to $2,000 per day from any Qudos Bank Branch. If you require a large cash withdrawal, 24 hours notice is recommended to ensure we arrange the required cash amount.

Limited cash withdrawals for Brisbane customers can be arranged via Westpac Hamilton branch by giving advance notice to our Ascot branch – subject to Westpac Hamilton branch cash levels being able to accommodate these requests.

Australia Post

Another convenient way to make fee free cash withdrawals is by visiting one of over 3,500 participating Post Offices across Australia that offers Bank@Post services.

All you need is your Qudos Bank Visa Debit card and the PIN linked to your account, and you can withdraw up to $2,000 per day.

Other banking services offered at Australia Post include being able to have your identity verified, which may be required to open some accounts.

To locate your nearest participating Australia Post office, please visit the Bank@Post website.

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