Leave your wallet at home and pay the easy way with your mobile, watch or tablet device. Set up Apple Pay from the Wallet App on your Apple Device, and Google Pay at the Google Play Store.
Manage your card in the Qudos Bank App on your mobile or tablet device. You can activate a new card, change a PIN, report a lost or stolen card, notify us of overseas trips and more.
The daily transaction limit for Visa payWave is 30 transactions or $15,000 per day. You may be requested to enter your card PIN for transactions over $100. Mobile payments may also require pre-authentication on your device.
Renewal cards are sent out to you on the 24th of the month prior to your card expiry. Your card will not expire until the end of the month printed on your card.
Please note: Australia Post may be experiencing delays to some postal services which may impact the delivery of your card. If you have not received your replacement card by the end of the month that your card expires, please contact us on 1300 747 747.
A Visa card transaction is a transaction where the card is inserted into the merchant’s card terminal. A Visa payWave transaction is a transaction where the card or mobile device is tapped onto the merchant’s card terminal through contactless technology. card transactions & PayWave transactions have a daily transaction limit of $15,000 per day.
Customers over the age of 12, who have a youth account with Qudos Bank are eligible for a Low Limit Visa Debit Card.
Customers over the age of 16 who have a youth or general savings account with Qudos Bank are eligible for a regular Visa Debit Card.
If you find an unauthorised transaction on your account, please visit the transaction dispute page for more information and next steps to take.
If you forget your Online Banking password, simply use the online reset feature available on the login page of Online Banking. You’ll be asked some questions to verify your identity, then follow the prompts to reset your password.
If your card is lost or stolen, please ensure that you report it immediately in Online Banking or by contacting us on 1800 621 199 (24 hours toll free) or during business hours 1300 747 747 and request a new card.
The information on this page has been prepared without taking into account any person’s financial situation, needs and objectives. Before you make any decisions you should consider whether it is right for you and seek independent legal, financial and taxation advice.
You should read our Terms and Conditions for Savings Accounts and Payment Services and Financial Services Guide before deciding whether to obtain any of our financial products or services. Target Market Determinations available here.
Rates current as at 23 November 2023
We acknowledge the Traditional Owners of the lands on which we operate and pay our respects to Elders past and present, and to emerging community leaders. We also acknowledge the important role Aboriginal and Torres Strait Islander peoples continue to play within the communities in which Qudos Bank operates and where our team members reside.
