I’ve forgotten my Card PIN. How can I change it?

You can change your Card PIN within Online Banking or our Mobile App. Within Online Banking visit the “Services tab”” within your dashboard menu and select “Card Management”. Choose your card and select the option to change your PIN. Within the Mobile App navigate the menu items to “Card Management”, select the card you want to change a PIN for and follow the prompts to change your PIN.

If you’re not registered for Online Banking, please call us on 1300 747 747 and we will have a new PIN mailed out to you.

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