What should I do if I get a suspicious email?

A suspicious email may contain any of the following:

  • A request for your Online Banking login details or card details
  • A link to a webpage or Online Banking login page
  • A request for your passwords.If you receive an email with any of the above, you can be confident that the email is NOT from us. We ask that you delete it immediately and that you do not click on any of the links

If you have clicked on the link in the email, please be sure to contact us immediately. Additionally, you should perform a scan for possible viruses and Trojans using up-to-date virus protection software. Should you require further information, please contact your software vendor or a certified IT specialist.

If you do not have anti-virus protection, we recommend that you do not use Online Banking until you have installed the current anti-virus protection.

If you would like to verify the authenticity of any email purporting to be from the us, please contact us.

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