Upcoming Changes to Terms and Conditions – Savings Accounts and Payment Services. Find out more.
Public Holiday Notification: Our branches and contact centre (with the exception of our West End and Ascot branches) will be closed for the Monday 8th June 2026 public holiday. Learn more.
Online Applications: Once you've submitted your application and supporting information, conditional approval is usually obtained within 48 hours, subject to satisfactory credit checks and verification of financial and property information.
Applications over the Phone: Once you've submitted your application and supporting information, conditional approval is usually obtained within 5 business days, subject to satisfactory credit checks and verification of financial and property information.
Applications made in Branch: Once you've submitted your application and supporting information, conditional approval is usually obtained within 5 business days, subject to satisfactory credit checks and verification of financial and property information.
Your Home Loan Specialist can provide more information about approving your loan.