Alert: international payment services maintenance - Saturday 7 March 2026, 4:00pm-5:00pm AEDT. During this period, customers will be unable to process international payments. This includes both customer-initiated payments via internet banking and staff-assisted payments through our contact centre. Learn more
Online Applications: Once you've submitted your application and supporting information, conditional approval is usually obtained within 48 hours, subject to satisfactory credit checks and verification of financial and property information.
Applications over the Phone: Once you've submitted your application and supporting information, conditional approval is usually obtained within 5 business days, subject to satisfactory credit checks and verification of financial and property information.
Applications made in Branch: Once you've submitted your application and supporting information, conditional approval is usually obtained within 5 business days, subject to satisfactory credit checks and verification of financial and property information.
Your Home Loan Specialist can provide more information about approving your loan.
We respectfully acknowledge the Traditional Custodians of all the lands on which we live and work, and we pay our respects to Elders past and present. We recognise their continued connection to the land, waters and culture and we acknowledge that sovereignty has never been ceded. Our head offices are located on the land of the Wurundjeri Woi Wurrung people of the Kulin Nation in Victoria, and the land of the Gadigal people of the Eora Nation in New South Wales.
We are an equal opportunity employer that celebrates the diversity, equity and inclusion of all people.
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