Text messaging changes from 1 July 2026 – New regulations are helping protect Australians from scams. Text messages from Qudos Bank will display the sender ID ‘QudosBank’ or 'Qudos Bank". Learn what’s changing and how to identify trusted messages. Read more.

24/06/2026 — Alert: Fraudulent Rates Website - We are aware of a phishing website (compareaussieratesau.com). Customers are advised not to click suspicious links or enter personal information on unverified sites. Find out more.

Locking a PayID

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Real Time Payments
FAQs

How do I lock a PayID?

Locking a PayID® means you will no longer accept payments through your PayID.

To lock a PayID on the Qudos Bank App:

  • Log into the Qudos Bank app and select "Manage PayIDs"
  • Select the PayID you wish to lock
  • Select PayID settings
  • And select lock PayID.

To lock a PayID using Online Banking:

  • Navigate to Accounts and select "Manage PayIDs"
  • Select the unlocked PayID that needs to be locked
  • Select “More Actions” for that PayID
  • Select “Lock PayID”
  • Follow the prompts to complete lock of PayID.

PayID is a registered trademark of NPP Australia Limited.

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