Interest Rate Increase - Wednesday 6 May 2026: Following the RBA’s decision to change the official cash rate, interest rates for owner-occupier, investor and commercial variable loans will increase by 0.25%, effective 20 May 2026. From 20 May 2026, deposit rates across the majority of savings products will also increase by 0.25%. Find out more.

Lost cards on Google Pay

Two women in a cafe, one holding their smartphone to an eftopos machine to pay using Google Pay
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Google Pay
FAQs

What should I do if I've lost my card?

You will need to report your card lost or stolen in online banking or mobile app. You will then need to contact us to have a replacement card issued. Once your new card is issued and activated, you will be able to use Google Pay as previously (there is no need to re-enrol your new card).

How can we help?