Public holiday notification: Our branches and contact centre will be closed from Friday, 3 April 2026 to Monday, 6th April 2026, reopening on Tuesday, 7th April 2026. Read more
You will need to report your card lost or stolen in online banking or mobile app. You will then need to contact us to have a replacement card issued. Once your new card is issued and activated, you will be able to use Google Pay as previously (there is no need to re-enrol your new card).