Sunday 26 July 2026 - Planned Maintenance: On Sunday 26 July 2026, from 12:30am – 6:30am we will be undertaking important maintenance to our digital banking services . During this time some services may be affected. Find out more.

Terms and conditions update: From 24 August, we're updating our Savings Account and Payment Services T&Cs, including transaction and payment limits. Learn more.

Lost cards on Google Pay

Two women in a cafe, one holding their smartphone to an eftopos machine to pay using Google Pay
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Google Pay
FAQs

What should I do if I've lost my card?

You will need to report your card lost or stolen in online banking or mobile app. You will then need to contact us to have a replacement card issued. Once your new card is issued and activated, you will be able to use Google Pay as previously (there is no need to re-enrol your new card).

How can we help?