Lost cards on Google Pay

Romance Scam Alert — Wednesday 11 February: Scammers are using online relationships to steal money and personal information. Watch for fast‑moving relationships, refusal to meet, or urgent requests for help. Learn more

Interest rate increase – Thursday 5 February: Following the RBA’s decision to change the official cash rate, interest rates for owner‑occupier and investor variable loans will increase by 0.25%, effective 19 February 2026. From 19 February 2026, deposit rates across the majority of savings products will also increase by 0.25%. Find out more.

< Back to

Google Pay

FAQs

What should I do if I've lost my card?

You will need to report your card lost or stolen in online banking or mobile app. You will then need to contact us to have a replacement card issued. Once your new card is issued and activated, you will be able to use Google Pay as previously (there is no need to re-enrol your new card).

How can we help?

We're here to help

Resources

Help & Support

About Qudos

Download our mobile app

Broker Portal

Connect with us

Acknowledgment of country

We respectfully acknowledge the Traditional Custodians of all the lands on which we live and work, and we pay our respects to Elders past and present. We recognise their continued connection to the land, waters and culture and we acknowledge that sovereignty has never been ceded. Our head offices are located on the land of the Wurundjeri Woi Wurrung people of the Kulin Nation in Victoria, and the land of the Gadigal people of the Eora Nation in New South Wales.

We are an equal opportunity employer that celebrates the diversity, equity and inclusion of all people.

What should I do if I've lost my card?

How can we help?

Help Centre

Contact Us

General Enquiries