Interest rate announcement: Following the RBA’s decision to change the official cash rate, interest rates for owner-occupier and investor variable loans will increase by 0.25%, effective 15 October 2026. From 15 October 2026, deposit rates across the majority of savings products will also increase by 0.25%. Find out more.

Monday 5 October: We've updated our Savings Accounts and Payment Services Terms and Conditions to reflect the retirement of barcode deposit books and to improve the clarity of certain terms. Learn more.

Managing your cards

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Cards
FAQs

How can I manage my debit or credit cards?

You can manage your card anytime within the Qudos Bank Mobile App or Online Banking.

Manage your card in the app:

  1. Log into the Qudos Bank app
  2. Click on the menu and head to 'Card Management'

Here you can report a lost or stolen card, change your PIN or set up card alerts.

Manage your card within Online Banking:

  1. Log into Online Banking
  2. Head to the 'Services' Tab
  3. Select 'Card Management' and request your QSafe SMS code.

Here you change your PIN or report a lost or stolen card.

How can we help?