How can I stop my account balance from showing on the App?

To hide the amount shown on the Quick Balance feature, you will need to follow the steps below:

  1. Login to the Qudos Bank Mobile app.
  2. Go to ‘Settings’.
  3. Then click on ‘Quick Balance’.
  4. You will then be able to view your accounts which have Quick Balance turned on. The toggle button is marked as light blue when switched on.
  5. To hide your balance, tap the toggle button next to the account you want to hide and ensure that it is grey.
  6. Your balance should no longer be displayed on the App home screen.

Alternatively, you can also select the wheel icon on the top right-hand corner of the app to access the Quick Balance settings (follow Steps 1-3 to access) and tap the toggle buttons to grey on both ‘Available balance visible’ and ‘Current balance visible’.

A question will then pop up to ask if you want to disable Quick Balance, select ‘Yes’. This will remove the balances shown on your accounts before logging in.

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