Secure Mail

Friday 15 May: Issue Affecting NAB ATM Services - Due to a Qudos Bank system issue, Qudos Bank customers will be unable to withdraw money from NAB ATM's from Monday 18 May. We’re sorry for the inconvenience this may cause, and will update customers as soon as the issue is resolved. Learn more.

Emails and text messages impersonating Qantas Money - We are aware of customers receiving scam emails and text messages falsely representing Qantas Money, requesting them to “verify” a card on their account or redeem points. Never respond to unexpected emails or text messages. If you're ever unsure call us on 1300 747 747. Learn more.

< Back to

Mobile Banking App

FAQs

What is Secure Mail?

Secure mail is a safe and convenient way to ask account related questions. Staff are able to verify you through Secure Mail and answer your questions efficiently.

You can access your secure mailbox via the ''Contact Us'' tab within the menu for the Mobile App or via the ''View Mail'' in the right-hand column within the home page of your Online Banking.

How can we help?

We're here to help

Resources

Help & Support

About Qudos

Download our mobile app

Broker Portal

Connect with us

Acknowledgment of country

We respectfully acknowledge the Traditional Custodians of all the lands on which we live and work, and we pay our respects to Elders past and present. We recognise their continued connection to the land, waters and culture and we acknowledge that sovereignty has never been ceded. Our head offices are located on the land of the Wurundjeri Woi Wurrung people of the Kulin Nation in Victoria, and the land of the Gadigal people of the Eora Nation in New South Wales.

We are an equal opportunity employer that celebrates the diversity, equity and inclusion of all people.

What is Secure Mail?

How can we help?

Help Centre

Contact Us

General Enquiries