You can send a Secure Mail message via the mobile app or via Online Banking:
- Log into the Qudos Bank mobile app
- Head to the ‘’contact us’’ tab within the menu
- Tap ‘’secure mail’’
- Tap the pencil icon to compose a new Secure Mail message
- Select which category your query relates to in the ‘’send to’’ dropdown.
- Compose your message and send.
- Log into online banking via qudosbank.com.au
- Click on ‘’view mail’’ in the right hand column within the home page after you log in
- Request the Qsafe SMS code and use the code to validate
- Click ‘’compose’’ to create a new Secure Mail message and send.
You will also receive an email notification or push notification on your device when you receive a new message or reply from us. You can view and reply in the same way.