Monday 18 May - Delay to limit changes: Previously communicated limit changes expected to take effect on Monday 18 May have been delayed until August. Customers will be provided with more information closer to the new effective date. 

Planned Maintenance - Digital Banking Services - Sunday 24 May 2026 - Find out more.

PayID payment on hold

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Real Time Payments
FAQs

I processed a payment through PayID®, but it hasn’t gone through?

Your payment might be on hold, please contact our customer service team on 1300 747 747.

PayID is a registered trademark of NPP Australia Limited.

How can we help?