Miranda branch customers – cash transactions are currently unavailable due to unexpected service disruptions. We apologise for any conveniences caused and thank you for your understanding.

Bank Impersonation Scams – We're aware of fraudsters impersonating bank employees. Always verify by calling our advertised number prior to giving any personal details.

PayID payment on hold

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Real Time Payments
FAQs

I processed a payment through PayID®, but it hasn’t gone through?

Your payment might be on hold, please contact our customer service team on 1300 747 747.

PayID is a registered trademark of NPP Australia Limited.

How can we help?