Alert - Osko payments: We’ve identified an issue affecting a small number of customers who attempted to make Osko payments in the afternoon of Thursday 15 January. If you attempted a transfer during this time, please call us on 1300 747 747 Monday to Friday 7am-7pm and Saturday 9am-5pm (AEDT) for assistance.

Emergency Assistance: We’re concerned for the safety and wellbeing of the people and communities affected by the Victorian bushfires and Queensland floods. We’re here to help – assistance is available for affected customers. Learn more.

Reset Fitbit PIN

A person wearing a smartwatch putting their arm up to an eftpos machine to pay using Fitbit Pay
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Fitbit Pay
FAQs

I forgot the pin code for my watch or tracker. How do I reset it?

Reset the PIN code for your watch or tracker in the Fitbit app.

To reset your PIN code:

  1. On Fitbit app dashboard, tap your profile.
  2. Tap your watch or tracker tile.
  3. Tap Device Lock.
  4. Find the option to reset your PIN code and then follow the onscreen instructions.

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