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Sending secure mail within the app

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Mobile Banking App
FAQs

How do I send secure mail within the app?

You can access your secure mailbox via the "Contact Us" tab within the menu

To create a new secure mail:

  • Go to "Contact Us" within the mobile app
  • Select Secure Mail
  • Tap the pencil icon in the bottom right hand corner
  • Select with category your enquire relates to
  • Submit your secure mail

Our Customer Service Specialists will respond within 2 working days. You will receive an email notification and push notification (if your push notifications are enabled) when you have received a reply.

How can we help?