24/06/2026 — Alert: Fraudulent Rates Website - We are aware of a phishing website (compareaussieratesau.com). Customers are advised not to click suspicious links or enter personal information on unverified sites. Find out more.

Temporarily lock my card

Woman reading her mobile phone
< Back to 
Cards
FAQs

How can I temporarily lock my card?

Within the app:
1. Log into the Qudos Bank Mobile App
2. Tap the menu
3. Select ''Card Management''
4. Tap the card you wish to manage
5. Select ''Lock''

Within Online Banking:
6. Log into Online Banking via the Qudos Bank website
7. Select ''services'' in the dropdown menu
8. Select ''Card Management''
9. Here you will see a list of all your cards, select ''Lock''

Once your card is locked, no transactions can be made using the physical card. Recurring payments will not be affected.

How can we help?