Fraud Alert: scammers are posing as Qudos Bank staff via unsolicited SMS and phone calls, attempting to gain information from customers to access their accounts or internet banking. Learn more
Within the app:
1. Log into the Qudos Bank Mobile App
2. Tap the menu
3. Select ''Card Management''
4. Tap the card you wish to manage
5. Select ''Lock''
Within Online Banking:
6. Log into Online Banking via the Qudos Bank website
7. Select ''services'' in the dropdown menu
8. Select ''Card Management''
9. Here you will see a list of all your cards, select ''Lock''
Once your card is locked, no transactions can be made using the physical card. Recurring payments will not be affected.