I’ve refunded an international purchase – why is the amount returned different to the amount I paid?
Due to exchange rates involved there is sometimes a difference in rate from the time of purchase compared to the time of refund. This is reflected in the refund amount and is applied by Visa not Qudos Bank.
Travel & Money Tips
Before you venture off on your next holiday, read our helpful guide on how to be prepared for your trip.
Can't find what you're looking for?
Contact us to speak with a Customer Service Specialist.
We acknowledge the Traditional Owners of the lands on which we operate and pay our respects to Elders past and present, and to emerging community leaders. We also acknowledge the important role Aboriginal and Torres Strait Islander peoples continue to play within the communities in which Qudos Bank operates and where our team members reside.