Fraud Alert: scammers are posing as Qudos Bank staff via unsolicited SMS and phone calls, attempting to gain information from customers to access their accounts or internet banking. Learn more

Unauthorised PayID activity

Two woman sitting at cafe with one gesturing at her mobile screen, the other woman looking at the screen smiling
< Back to 
Real Time Payments
FAQs

My PayID is being used by another person, what should I do?

Please select the "Dispute PayID" option that appears when you try to register a PayID already in use, this requires several identification and verification steps to prove you are the rightful owner of the information you wish to use for the PayID.

How can we help?