Wednesday 4 November 2026: Following the RBA’s decision to change the official cash rate, interest rates for owner-occupier and investor variable loans will increase by 0.25%, effective 19 November 2026. From 19 November 2026, deposit rates across the majority of savings products will also increase by 0.25%. Find out more.

Planned Maintenance - Digital Banking Services - Thursday 12 November 2026 - Find out more.

Unlocking a PayID

Two woman sitting at cafe with one gesturing at her mobile screen, the other woman looking at the screen smiling
< Back to 
Real Time Payments
FAQs

How do I unlock a PayID?

To unlock a PayID® on the Qudos Bank App:

  • Log into the Qudos Bank app and select "Manage PayIDs"
  • Select the PayID you wish to unlock
  • Select PayID settings
  • And select unlock PayID.

To unlock a PayID using Online Banking:

  • Navigate to Accounts and select "Manage PayIDs"
  • Select the locked PayID that needs to be unlocked
  • Select “More Actions” for that PayID
  • Select “Unlock PayID”
  • Follow the prompts to complete unlocking of PayID.

‍

PayID is a registered trademark of NPP Australia Limited.

How can we help?