Text messaging changes from 1 July 2026 – New regulations are helping protect Australians from scams. Text messages from Qudos Bank will display the sender ID ‘QudosBank’ or 'Qudos Bank". Learn what’s changing and how to identify trusted messages. Read more.

Unlocking a PayID

Two woman sitting at cafe with one gesturing at her mobile screen, the other woman looking at the screen smiling
< Back to 
Real Time Payments
FAQs

How do I unlock a PayID?

To unlock a PayID® on the Qudos Bank App:

  • Log into the Qudos Bank app and select "Manage PayIDs"
  • Select the PayID you wish to unlock
  • Select PayID settings
  • And select unlock PayID.

To unlock a PayID using Online Banking:

  • Navigate to Accounts and select "Manage PayIDs"
  • Select the locked PayID that needs to be unlocked
  • Select “More Actions” for that PayID
  • Select “Unlock PayID”
  • Follow the prompts to complete unlocking of PayID.

PayID is a registered trademark of NPP Australia Limited.

How can we help?