Friday 15 May: Issue Affecting NAB ATM Services - Due to a Qudos Bank system issue, Qudos Bank customers will be unable to withdraw money from NAB ATM's from Monday 18 May. We’re sorry for the inconvenience this may cause, and will update customers as soon as the issue is resolved. Learn more.

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Updating contact details

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Updating contact details
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FAQs

How can I update my contact and address details ?

It's important to make sure your contact details are up to date, you can easily update your details within the mobile app or via Online Banking.

To update your contact details in the app follow the steps below:

  1. Log in to the mobile app
  2. Head to "Settings" in the main menu
  3. Select "update address details'' OR "update contact details"
  4. Edit your details and tap "save"

To update your contact details within Online Banking, follow the steps below:

  1. Log in to Online Banking via the Qudos Bank website
  2. Click "Settings" in the menu along the top
  3. Select either "Address Details" OR "Contact Details" from the dropdown menu
  4. Request QSafe SMS
  5. Edit your details and select "save"

You can now indicate that your residential and mailing address are the same using a tickbox available in the Address Details section of Online Banking. This is available for both domestic and international addresses.

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