Monday 21 September: Issue affecting online onboarding applications - We’re currently investigating an issue affecting some customers who are trying to lodge online onboarding applications. We’re sorry for any inconvenience this may cause and are working to resolve the issue as quickly as possible.
It's important to make sure your contact details are up to date, you can easily update your details within the mobile app or via Online Banking.
To update your contact details in the app follow the steps below:
To update your contact details within Online Banking, follow the steps below:
You can now indicate that your residential and mailing address are the same using a tickbox available in the Address Details section of Online Banking. This is available for both domestic and international addresses.