Interest rate announcement: Following the RBA’s decision to change the official cash rate, interest rates for owner-occupier and investor variable loans will increase by 0.25%, effective 15 October 2026. From 15 October 2026, deposit rates across the majority of savings products will also increase by 0.25%. Find out more.

Monday 5 October: We've updated our Savings Accounts and Payment Services Terms and Conditions to reflect the retirement of barcode deposit books and to improve the clarity of certain terms. Learn more.

Updating contact details

Home
Support
FAQs
Online Banking
Updating contact details
< Back to 
Online Banking
FAQs

How can I update my contact and address details ?

It's important to make sure your contact details are up to date, you can easily update your details within the mobile app or via Online Banking.

To update your contact details in the app follow the steps below:

  1. Log in to the mobile app
  2. Head to "Settings" in the main menu
  3. Select "update address details'' OR "update contact details"
  4. Edit your details and tap "save"

To update your contact details within Online Banking, follow the steps below:

  1. Log in to Online Banking via the Qudos Bank website
  2. Click "Settings" in the menu along the top
  3. Select either "Address Details" OR "Contact Details" from the dropdown menu
  4. Request QSafe SMS
  5. Edit your details and select "save"

You can now indicate that your residential and mailing address are the same using a tickbox available in the Address Details section of Online Banking. This is available for both domestic and international addresses.

How can we help?

Help Centre

Find your answers here

Contact Us

Talk to us here

General Enquiries

Ask us about anything here