Fraud Alert: scammers are posing as Qudos Bank staff via unsolicited SMS and phone calls, attempting to gain information from customers to access their accounts or internet banking. Learn more
Fraud Alert: scammers are posing as Qudos Bank staff via unsolicited SMS and phone calls, attempting to gain information from customers to access their accounts or internet banking. Learn more
The quickest way to process a refund is to insert your card directly into a merchants payment terminal, you may be asked to enter your card PIN. Refunds generally appear back into your account is between 3 - 7 business days.
Some merchants may accept refunds through payWave or via mobile payments like Google Pay and Apple Pay.
We acknowledge the Traditional Owners of the lands on which we operate and pay our respects to Elders past and present, and to emerging community leaders. We also acknowledge the important role Aboriginal and Torres Strait Islander peoples continue to play within the communities in which Qudos Bank operates and where our team members reside.
