Text messaging changes from 1 July 2026 – New regulations are helping protect Australians from scams. Text messages from Qudos Bank will display the sender ID ‘QudosBank’ or 'Qudos Bank". Learn what’s changing and how to identify trusted messages. Read more.

24/06/2026 — Alert: Fraudulent Rates Website - We are aware of a phishing website (compareaussieratesau.com). Customers are advised not to click suspicious links or enter personal information on unverified sites. Find out more.

Visa Debit Card renewal

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Cards
FAQs

Why hasn't my Visa Debit Card been renewed?

If you haven't used your Visa Debit card in the last 2 years it will not be automatically renewed.

If your card has expired and still require access to a Visa Debit Card please contact us and we will order you a new one.

You can send us a secure email within Online Banking or the Mobile App, or you can call us on 1300 747 747

How can we help?