Alert - Osko payments: We’ve identified an issue affecting a small number of customers who attempted to make Osko payments in the afternoon of Thursday 15 January. If you attempted a transfer during this time, please call us on 1300 747 747 Monday to Friday 7am-7pm and Saturday 9am-5pm (AEDT) for assistance.

Emergency Assistance: We’re concerned for the safety and wellbeing of the people and communities affected by the Victorian bushfires and Queensland floods. We’re here to help – assistance is available for affected customers. Learn more.

What should I do if my Apple Watch is stolen?

A person holding their Apple iPhone to an eftopos machine to pay using Apple Pay
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Apple Pay
FAQs

What should I do if my Apple Watch is stolen?

If your device has been lost or stolen, you can prevent unauthorised payments being made with your card on Apple Pay by:

  • Locking your phone remotely by using the Find My Device feature
  • Permanently erasing all the data on your device remotely by using Apple's Find My Device feature
  • Reporting your card lost or stolen via online banking; our mobile app; contact centre or branch.

How can we help?