Digital wallet card visibility: Due to a synchronisation error, a small number of customers may notice their digital debit card is missing from their mobile wallet. Learn more

Bank Impersonation Scams – We're aware of fraudsters impersonating bank employees. Always verify by calling our advertised number prior to giving any personal details.

When can I expect to receive my statement?

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FAQs

My statement hasn't arrived, when can I expect to receive it?

Please note: Australia Post are experiencing delay to some postal services which may impact the delivery of your statement. You can also access your statements online through Online Banking.

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