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As a customer-owned bank, our profits go back to you in the form of better products and services, meaning you get more value with our great rates and low to no fees. View and download our fees and charges brochure.
Qudos Bank offers its customers an internal dispute resolution procedure that is readily accessible and free of charge.
As part of our commitment to maintaining our customer satisfaction, we have established procedures for resolving any complaint you may have in respect of any product or service we provide to you. Visit our complaints resolution page for more information.
From 1 January 2019, the Australian Government passed legislation which changes the way all banks calculate interest for credit cards with interest free periods and ensure that customers have the right to reduce their credit limit or close their credit card account. For more information visit our Cards FAQs page.