We are here to support you and assist you in managing your finances, whether it’s to understand budgeting, assist you in buying your next home, or planning your retirement.
We believe in offering our customers straightforward, easy to understand products that provide outstanding value, accommodating a range of finances. From personal loans to home loans or to wealth management, we have measures in place to help you every step of the way. Our product information is readily available on our website with updates continuously being shared on our social platforms and via our Qudos Bank mobile app.
We know how important it is to use helpful tools and resources when planning and managing your finances. From home loan repayments to budgeting or making a savings plan, we offer a number of handy calculators to help with all areas of your finances. Check out our range of calculators available on our website.
To support our customers in making more empowered choices, we've developed a library of blog articles that aim to provide customers with helpful information about specific money matters. Whether it's planning for retirement, buying your first car or plotting your next travel adventure, Qudos Bank is continuously developing articles to help inform and educate customers on the topics that matter most.
Our Money Moments series shares expert tips so you can learn about building your financial future. Whether you're looking to purchase a new home, taking the next steps in your career or wanting to learn about protecting yourself against scams, we're here to help.
We’ve increased training for our front-line staff and provided further resources to ensure our staff are highly skilled, available and able to assist you with any inquiries over the phone in the quickest possible and most accurate manner, delivering better customer experiences.
We have established a customer feedback platform which allows us to acknowledge and capture customer feedback and manage the process accordingly.
We understand financial hardship is something that can impact anyone for reasons that are out of our control. We’re here to support you through these trying times into the long term. There are a variety of ways we can help ease the burden for each individual.
To read more about how we can assist with financial hardship visit our Financial Hardship page.