Friday 15 May: Issue Affecting NAB ATM Services - Due to a Qudos Bank system issue, Qudos Bank customers will be unable to withdraw money from NAB ATM's from Monday 18 May. We’re sorry for the inconvenience this may cause, and will update customers as soon as the issue is resolved. Learn more.

Emails and text messages impersonating Qantas Money - We are aware of customers receiving scam emails and text messages falsely representing Qantas Money, requesting them to “verify” a card on their account or redeem points. Never respond to unexpected emails or text messages. If you're ever unsure call us on 1300 747 747. Learn more.

Contact Centre

Talk to a customer service specialist today!

Our Australian-based customer service specialists are here to answer any questions you have and assist with your account enquiries. Our local contact centre team are ready to help with the things you can't do online - like moving money between home loans and closing an account. Our specialists can also provide you with guidance regarding loan applications, fraud concerns, insurance claims, financial hardship, complaints and compliments.

Call our friendly customer service team 6 days a week on 1300 747 747.
Mon - Fri: 7am - 7pm (AEST)
Sat: 9am - 5pm (AEST)
International calls: +61 2 9582 3200 (or from a landline within Australia)

For all other customer service enquiries please refer to our contact page.

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