Variable home loan rate decrease – we’re passing on the full 25 basis point cut to all variable home loan interest rates effective 29 May 2025. Learn more
Fraud Alert: scammers are posing as Qudos Bank staff via unsolicited SMS and phone calls, attempting to gain information from customers to access their accounts or internet banking. Learn more
Our Australian-based customer service specialists are here to answer any questions you have and assist with your account enquiries. Our local contact centre team are ready to help with the things you can't do online - like moving money between home loans and closing an account. Our specialists can also provide you with guidance regarding loan applications, fraud concerns, insurance claims, financial hardship, complaints and compliments.
Call our friendly customer service team 6 days a week on 1300 747 747.
Mon - Fri: 7am - 7pm (AEST)
Sat: 9am - 5pm (AEST)
International calls: +61 2 9582 3200 (or from a landline within Australia)
For all other customer service enquiries please refer to our contact page.
Discover more ways to bank.
We acknowledge the Traditional Owners of the lands on which we operate and pay our respects to Elders past and present, and to emerging community leaders. We also acknowledge the important role Aboriginal and Torres Strait Islander peoples continue to play within the communities in which Qudos Bank operates and where our team members reside.
