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Account switching

Making the switch is easier than you think.

Thinking of making the switch?

We're an award-winning bank, celebrating over 60 years of service to our customers and community.

At Qudos Bank, we give kudos to you by delivering real benefits and rewards. We are a 100% customer-owned bank and a proud member of the Customer Owned Banking Association, meaning our profits go back to our customers in the form of better rates and fairer fees.

As one of Australia's largest mutual banks, we have over $5 billion in assets and branches in Sydney, Melbourne and Brisbane.

Switching banks is straightforward

Simply follow the steps below and you will have your new account set up in no time.

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 1. Open an account

Before you begin ensure you've opened a Qudos Bank General Savings Account

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2. Download our App

Download the Qudos Bank App on the App Store or Google Play. The app gives you access to your money from anywhere 24/7. Here you can change your PIN, transfer money, view your account balances and more.

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3. Set up PayID

To make faster, real-time payments, set up PayID.

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4. Move your money

Log in to your 'old bank' account or app and transfer your money over.

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5. Update your details

Update your direct debits and credits yourself directly. Some examples include your payroll department, landlord for rental debits, streaming subscriptions and Government services such as Centrelink, ATO or Medicare.

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6. Update your direct debits and credits

Alternatively, you can fill out the Switch of Regular Payment Arrangements form and we can transfer your direct debits and credits to your new account.

Once you have received confirmation that your direct debits and credits have been transferred to your new Qudos Bank account you should instruct your old bank(s) to close your account/s.

How can we help?