Digital wallet card visibility: Due to a synchronisation error, a small number of customers may notice their digital debit card is missing from their mobile wallet. Learn more

Bank Impersonation Scams – We're aware of fraudsters impersonating bank employees. Always verify by calling our advertised number prior to giving any personal details.

Live Chat Information Storage

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FAQs

What happens to any information I give you during a chat session?

We store your chat transcripts securely for 7 years. Rest assured, we'll never use the information you tell us in a chat session for marketing purposes.

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