Service Updates
Here, we keep you informed about planned maintenance, branch closures and public holiday service availability.
Following Apple’s recent security enhancements introduced in iOS versions 18.3 and above, we are aware that iOS users may be experiencing trouble logging into the mobile app via FaceID.
Members can still login to the app by entering their 4-digit PIN. Once logged in, you will be able to re-enable biometrics. Click the menu icon then select Settings from the menu, then FaceID and click the “Use FaceID” toggle tore-enable FaceID on your device.
We apologise for any inconveniences caused and thank you for your understanding.
In-app provisioning for iOS users
Please be advised that Qudos Bank is aware of an issue impacting in-app provisioning for iOS users. We are working on remediating the issue as a high priority.
In the meantime, you can still add your Qudos Bank card to your Apple Wallet manually by entering your card details. If you’ve already added your card, you can continue using it as usual.
Thank you for your patience and understanding.
There is currently no scheduled maintenance
Our branches will be closed for the December 25 and 26 2025 public holidays. The Miranda branch will also be closed on 27 December.
Need help? Give us a call today on 1300 747 747 if you need any help. We're here 'til 7pm AEDT on 24 December.
Our branches and contact centre will be closed for the December 25 and 26 2025 public holidays. The Miranda branch will also be closed on 27 December.
Need help? Give us a call today on 1300 747 747 if you need any help. We're here 'til 7pm AEDT on 24 December.
With Qudos Bank’s digital banking platforms you can safely and easily manage your day-to-day banking. Whether you’re home or abroad, enjoy access to your accounts 24/7 using whichever device you prefer.
We respectfully acknowledge the Traditional Custodians of all the lands on which we live and work, and we pay our respects to Elders past and present. We recognise their continued connection to the land, waters and culture and we acknowledge that sovereignty has never been ceded. Our head offices are located on the land of the Wurundjeri Woi Wurrung people of the Kulin Nation in Victoria, and the land of the Gadigal people of the Eora Nation in New South Wales.
We are an equal opportunity employer that celebrates the diversity, equity and inclusion of all people.
.svg)