Mobile App - FaceID disabled for iOS users – find out more
Planned Maintenance - digital home loan application unavailable 16-18 May 2025 – Learn more
Mobile App - FaceID disabled for iOS users – find out more
Planned Maintenance - digital home loan application unavailable 16-18 May 2025 – Learn more
Following Apple’s recent security enhancements introduced in iOS versions 18.3 and above, we are aware that iOS users may be experiencing trouble logging into the mobile app via FaceID.
Members can still login to the app by entering their 4-digit PIN. Once logged in, you will be able to re-enable biometrics. Click the menu icon then select Settings from the menu, then FaceID and click the “Use FaceID” toggle tore-enable FaceID on your device.
We apologise for any inconveniences caused and thank you for your understanding.
Please be advised that Qudos Bank is aware of an issue impacting in-app provisioning for iOS users. We are working on remediating the issue as a high priority.
In the meantime, you can still add your Qudos Bank card to your Apple Wallet manually by entering your card details. If you’ve already added your card, you can continue using it as usual.
Thank you for your patience and understanding.
Due to planned system maintenance, our digital home loan application system will be unavailable between 4pm Friday 16 May and Sunday 18 May 2025. During this time, you can still send us your home loan enquiry online here, and our team will reach out to you within two business days.
We apologise for any inconveniences caused and thank you for your understanding. We look forward to delivering you an enhanced experience.
There is currently no planned branch closures.
There is currently no public holiday service changes.
With Qudos Bank’s digital banking platforms you can safely and easily manage your day-to-day banking. Whether you’re home or abroad, enjoy access to your accounts 24/7 using whichever device you prefer.
We acknowledge the Traditional Owners of the lands on which we operate and pay our respects to Elders past and present, and to emerging community leaders. We also acknowledge the important role Aboriginal and Torres Strait Islander peoples continue to play within the communities in which Qudos Bank operates and where our team members reside.
