Variable home loan rate decrease – we’ve passed on the full 25 basis point cut to all variable home loan interest rates effective 29 May 2025. Learn more

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Our branches

Visit our friendly personal bankers at one of our branch locations

Banking support at any branch

Effective 1 July 2025 or such other date as approved by APRA, customers of both Qudos Bank and Bank Australia will benefit from expanded in-person services, with access to 15 shared branches across New South Wales, Victoria, Queensland, and the ACT. You will be able to visit any branch—regardless of the brand—for help with general banking enquiries and basic transactions.

Each branch is equipped with:

  • Internet banking kiosks that provide access to both Qudos Bank and Bank Australia online services and websites.
  • A concierge phone so our team can help you contact each Contact Centre directly, if you need additional support.
  • Six branches equipped with staff members from both Qudos Bank and Bank Australia.

Qudos Bank branches with a Bank Australia staff member:

  • Niddrie
  • Miranda
  • Ascot

Bank Australia branches with a Qudos Bank staff member:

  • Sydney CBD
  • Melbourne CBD
  • West End

We’re working together to make banking more convenient—no matter which Bank Australia or Qudos Bank branch you visit.

Branch services

Our experienced and friendly team across our branch network want to help you achieve your financial goals. Our Personal Bankers and Home Loan Specialists are committed to providing you with exceptional service while assisting you with all your banking needs.

You can visit your closest branch for any of these services:

  • refinance your home loan or purchase your first property
  • apply for a home loan, personal loan or credit card
  • manage your superannuation
  • open a new transaction, savings or term deposit account
  • complete ID checks (note ID checks can also be completed at participating Australia Post outlets)
  • deposit, withdraw and transfer funds
  • arrange insurance
  • update your details
  • help with digital banking

Plan your visit

We want to make sure you have the most up-to-date information on our branch hours, especially during public holidays and special occasions. Before you visit, check our Service Updates webpage for any changes to our regular schedule.

Select your state/territory

Miranda

Address

Shop 3, 581-587 The Kingsway
Miranda NSW 2228

Hours

Mon - Fri: 8:30am - 4:30pm
Sat: 8:30am - 12:30pm
Sun:
Closed

Branch Information

Wheelchair access to teller counter

Qantas Campus, Sydney

Address

Retail 5, Wing C, Qantas Campus
10 Bourke Road
Mascot NSW 2020

Hours

Mon - Fri: 8:30am - 4:30pm
Sat - Sun:
Closed

Branch Information

Wheelchair access to teller counter

ATM available at this branch

Qantas Freight Terminal, Sydney

Address

Ground Floor, Qantas Freight Terminal
Link Road
Mascot NSW 2020

Hours

Tues - Thurs 10:30am - 2:30pm
Fri - Mon:
Closed

Branch Information

Secure access only by Qantas Staff

Wheelchair access to teller counter

Sydney

Address

14 York Street
Sydney NSW 2000

Hours

Mon - Fri: 9:00am - 4:00pm
Sat - Sun: Closed

Branch Information

Deposit and cash withdrawal - 24 hours’ notice is required for withdrawals of $5,000 and above, or 48 hours’ notice for withdrawals of $50,000 and above. Please call 132 888 to organise. Please note there is no ATM on site at this branch.

This branch is wheelchair accessible.

Niddrie

Address

397 Keilor Road
Niddrie VIC 3042

Hours

Mon-Fri: 8.30am - 4.30pm
Sat - Sun: Closed

Branch Information

Wheelchair access to teller counter

Ballarat

Address

327 Sturt Street
Ballarat Central VIC 3350

Hours

Mon-Fri: 9:00am - 4:00pm
Sat - Sun: Closed

Branch Information

Deposit and cash withdrawal - 24 hours’ notice is required for withdrawals of $5,000 and above, or 48 hours’ notice for withdrawals of $50,000 and above. Please call 132 888 to organise. Please note there is no ATM on site at this branch.

This branch is wheelchair accessible

Bendigo

Address

4 Wills Street
Bendigo VIC 3550

Hours

Mon-Fri: 9:00am - 4:00pm
Sat - Sun: Closed

Branch Information

Deposit and cash withdrawal - 24 hours’ notice is required for withdrawals of $5,000 and above, or 48 hours’ notice for withdrawals of $50,000 and above. Please call 132 888 to organise. Please note there is no ATM on site at this branch.

This branch is wheelchair accessible. Accessible carpark located in branch carpark (left side of branch off Wills Street).

Fitzroy

Address

280 Brunswick Street
Fitzroy VIC 3065

Hours

Mon-Fri: 9:00am - 4:00pm
Sat - Sun: Closed

Branch Information

Deposit and cash withdrawal - 24 hours’ notice is required for withdrawals of $5,000 and above, or 48 hours’ notice for withdrawals of $50,000 and above. Please call 132 888 to organise. Please note there is no ATM on site at this branch.

This branch is wheelchair accessible.

Kew

Address

232 High Street
Kew VIC 3101‍

Hours

Mon-Fri: 9:00am - 4:00pm
Sat - Sun: Closed

Branch Information

Deposit and cash withdrawal - 24 hours’ notice is required for withdrawals of $5,000 and above, or 48 hours’ notice for withdrawals of $50,000 and above. Please call 132 888 to organise. Please note there is no ATM on site at this branch.

This branch is wheelchair accessible. Accessible carpark is located at the rear of branch.

Melbourne CBD

Address

104 Little Collins Street
Melbourne VIC 3000

Hours

Mon-Fri: 9:00am - 4:00pm
Sat - Sun: Closed

Branch Information

Deposit and cash withdrawal - 24 hours’ notice is required for withdrawals of $5,000 and above, or 48 hours’ notice for withdrawals of $50,000 and above. Please call 132 888 to organise. Please note there is no ATM on site at this branch.

This branch is wheelchair accessible.

Moe

Address

13 Moore St
Moe VIC 3825

Hours

Mon-Fri: 9:00am - 4:00pm
Sat - Sun: Closed

Branch Information

Deposit and cash withdrawal - 24 hours’ notice is required for withdrawals of $5,000 and above, or 48 hours’ notice for withdrawals of$50,000 and above. Please call 132 888 to organise. Please note there is no ATM on site at this branch.

This branch is wheelchair accessible.

Traralgon

Address

90 Hotham Street
Traralgon VIC 3844

Hours

Mon-Fri: 9:00am - 4:00pm
Sat - Sun: Closed

Branch Information

Deposit and cash withdrawal - 24 hours’ notice is required for withdrawals of $5,000 and above, or 48 hours’ notice for withdrawals of$50,000 and above. Please call 132 888 to organise. Please note there is no ATM on site at this branch.

This branch is wheelchair accessible. Accessible car park on Hotham Street (outside the front of branch).

Ascot

Address

Shop 6 & 7
160 Racecourse Road
Ascot QLD 4007

Hours

Mon - Fri: 9:00am - 5:00pm
Sat - Sun: Closed

Branch Information

Please note this branch does not accept cash deposits.

Wheelchair access to teller counter
Disabled parking available

West End

Address

81 Boundary Street
West End QLD 4101‍

Hours

Mon - Fri: 9:00am - 4:00pm
Sat - Sun: Closed

Branch Information

Deposit and cash withdrawal - 24 hours’ notice is required for withdrawals of $5,000 and above, or 48 hours’ notice for withdrawals of $50,000 and above. Please call 132 888 to organise. Please note there is no ATM on site at this branch.

This branch is wheelchair accessible.

Canberra

Address

Bunda Street Shop A 45, Level G
The Canberra Centre
Canberra ACT 2601‍

Hours

Mon - Fri: 9:00am - 4:00pm
Sat - Sun: Closed

Branch Information

Deposit and cash withdrawal - 24 hours’ notice is required for withdrawals of $5,000 and above, or 48 hours’ notice for withdrawals of $50,000 and above. Please call 132 888 to organise. Please note there is no ATM on site at this branch.

This branch is wheelchair accessible.

Don't live near a branch?

You can still bank with us using a combination of online banking, mobile banking app, local ATMs, cash via EFTPOS and Bank@Post.

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