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Update to our dispute resolution process

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Thursday, 1 November 2018

From 1 November 2018, the Australian Financial Complaints Authority (AFCA) replaces both our existing External Dispute Resolution (EDR) Schemes (being the Credit and Investment Ombudsman (CIO) and the Superannuation Complaints Tribunal (SCT)).

Read more: Update to our dispute resolution process

 

VIC Melbourne Cup Public Holiday 2018

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Tuesday, 30 October 2018

Members please note our Melbourne branch will be closed on Tuesday 6th November for the Melbourne Cup Public Holiday.

Read more: VIC Melbourne Cup Public Holiday 2018

   

UPDATE: Antivirus software issue

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Thursday, 25 October 2018

We’ve been advised by both AVAST and AVG software providers that they now have updates available to their software to resolve the accessibility issues some customers experienced this week.

Read more: UPDATE: Antivirus software issue

 

Online Banking access, is your web browser up to date?

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Thursday, 25 October 2018

Did you know your browser could be out of date? Our online banking site is moving to limit access of old web browsers to better protect your security and safety while banking online.

Read more: Online Banking access, is your web browser up to date?

   

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