‍Sunday 26 July 2026 - Planned Maintenance: On Sunday 26 July 2026, from 12:30am – 6:30am we will be undertaking important maintenance to our digital banking services . During this time some services may be affected. Find out more.

Terms and conditions update: From 24 August, we're updating our Savings Account and Payment Services T&Cs, including transaction and payment limits. Learn more.

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Latest News

Upcoming changes to our terms and conditions

We’re making some changes to our terms and conditions to include some changes to card payment limits and Click to Pay.

24
July 2026

Upcoming changes to our terms and conditions

We’re making some changes to our terms and conditions to include some changes to card payment limits and Click to Pay.

24
July 2026
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An important update on the Qudos Bank brand

Today we’re sharing an update on our plans for the future of the Qudos Bank brand, and the next chapter in the journey of our merged bank.

22
July 2026

An important update on the Qudos Bank brand

Today we’re sharing an update on our plans for the future of the Qudos Bank brand, and the next chapter in the journey of our merged bank.

22
July 2026
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Planned Maintenance - Sunday 26 July 2026, 12:30am-6:30am AEST‍

We will be undertaking important maintenance to our digital banking services.

21
July 2026

Planned Maintenance - Sunday 26 July 2026, 12:30am-6:30am AEST‍

We will be undertaking important maintenance to our digital banking services.

21
July 2026
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Payment processing delays

We're currently investigating an issue affecting payment processing, which is causing delays to some incoming and outgoing payments.

15
July 2026

Payment processing delays

We're currently investigating an issue affecting payment processing, which is causing delays to some incoming and outgoing payments.

15
July 2026
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9/07/2025 - Scam Alert

We’ve been made aware of a scam being promoted through a Facebook advertisement that encourages people to open a Qudos Bank account and provide personal information via Good Shepherd.

10
July 2026

9/07/2025 - Scam Alert

We’ve been made aware of a scam being promoted through a Facebook advertisement that encourages people to open a Qudos Bank account and provide personal information via Good Shepherd.

10
July 2026
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New regulations will affect the way you receive messages from us.

1
July 2026

New regulations will affect the way you receive messages from us.

1
July 2026
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25 June 2026: Issues Affecting Two-Factor Authentication

We’re currently investigating an issue impacting secure SMS within Internet Banking. We’re sorry for the inconvenience this may cause and are working to resolve it as quickly as possible.

25
June 2026

25 June 2026: Issues Affecting Two-Factor Authentication

We’re currently investigating an issue impacting secure SMS within Internet Banking. We’re sorry for the inconvenience this may cause and are working to resolve it as quickly as possible.

25
June 2026
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24/06/2026 — Alert: Fraudulent Rates Website

We’ve been alerted to a phishing website (compareaussieratesau.com). Customers are advised not to click suspicious links or enter personal information on unverified sites.

24
June 2026

24/06/2026 — Alert: Fraudulent Rates Website

We’ve been alerted to a phishing website (compareaussieratesau.com). Customers are advised not to click suspicious links or enter personal information on unverified sites.

24
June 2026
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16/06/2026 - Alert: Fraudulent Qudos Bank Website

We’ve been alerted to a fraudulent domain impersonating Qudos Bank (q-dashboard.com). Customers are advised not to click suspicious links or enter personal information on unverified sites.

11
June 2026

16/06/2026 - Alert: Fraudulent Qudos Bank Website

We’ve been alerted to a fraudulent domain impersonating Qudos Bank (q-dashboard.com). Customers are advised not to click suspicious links or enter personal information on unverified sites.

11
June 2026
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Scam Alert: Phishing scams impersonating the ATO and myGov

We’ve been alerted to a scam involving phishing emails and SMS messages that impersonate the ATO and myGov.

11
June 2026

Scam Alert: Phishing scams impersonating the ATO and myGov

We’ve been alerted to a scam involving phishing emails and SMS messages that impersonate the ATO and myGov.

11
June 2026
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Changes to Terms and Conditions – Savings Accounts and Payment Services

From 1 July 2026, we’re updating our Terms and Conditions for Savings Accounts and Payment Services to support changes made to cryptocurrency payment limits.

1
June 2026

Changes to Terms and Conditions – Savings Accounts and Payment Services

From 1 July 2026, we’re updating our Terms and Conditions for Savings Accounts and Payment Services to support changes made to cryptocurrency payment limits.

1
June 2026
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Bank Australia Ltd and P&N Group to explore merger to create a leading national customer-owned bank

Bank Australia and P&N Group (Police & Nurses Limited) – which operates P&N Bank in Western Australia and BCU Bank in Northern NSW and South-East Queensland - today announced their intention to explore a merger between two of Australia’s leading customer-owned banking groups.

14
May 2026

Bank Australia Ltd and P&N Group to explore merger to create a leading national customer-owned bank

Bank Australia and P&N Group (Police & Nurses Limited) – which operates P&N Bank in Western Australia and BCU Bank in Northern NSW and South-East Queensland - today announced their intention to explore a merger between two of Australia’s leading customer-owned banking groups.

14
May 2026
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Concluding our Qudos Bank Arena partnership

Today we’re sharing the news that that our naming rights partnership with Qudos Bank Arena has formally concluded, marking the end of a significant and successful 10-year chapter for our organisation.

13
May 2026

Concluding our Qudos Bank Arena partnership

Today we’re sharing the news that that our naming rights partnership with Qudos Bank Arena has formally concluded, marking the end of a significant and successful 10-year chapter for our organisation.

13
May 2026
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Scam emails impersonating Qantas Money

We are aware of customers receiving scam emails falsely representing Qantas Money, requesting them to “verify” a card on their account.

11
May 2026

Scam emails impersonating Qantas Money

We are aware of customers receiving scam emails falsely representing Qantas Money, requesting them to “verify” a card on their account.

11
May 2026
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Interest rate increase

Qudos Bank will increase variable interest rates in response to the RBA’s recent decision to raise the official cash rate.

6
May 2026

Interest rate increase

Qudos Bank will increase variable interest rates in response to the RBA’s recent decision to raise the official cash rate.

6
May 2026
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Confirmation of Payee is coming – we've updated our Terms and Conditions

We’ve updated our Terms and Conditions for Savings Accounts and Payment Services. These changes coincide with the new Confirmation of Payee service available to Qudos Bank customers from 30 March 2026.

24
April 2026

Confirmation of Payee is coming – we've updated our Terms and Conditions

We’ve updated our Terms and Conditions for Savings Accounts and Payment Services. These changes coincide with the new Confirmation of Payee service available to Qudos Bank customers from 30 March 2026.

24
April 2026
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Updates to our terms and conditions

We are making changes to our Savings Account and Payment Services Terms and Conditions:

26
March 2026

Updates to our terms and conditions

We are making changes to our Savings Account and Payment Services Terms and Conditions:

26
March 2026
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Variable loan and savings interest rate increase

Qudos Bank will increase variable interest rates in response to the RBA’s recent decision to raise the official cash rate.

24
March 2026

Variable loan and savings interest rate increase

Qudos Bank will increase variable interest rates in response to the RBA’s recent decision to raise the official cash rate.

24
March 2026
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Scam alert: targeted calls impersonating Qudos Bank

We are aware of a scam involving cold callers impersonating Qudos Bank and advising customers of unauthorised transactions on their accounts.

26
February 2026

Scam alert: targeted calls impersonating Qudos Bank

We are aware of a scam involving cold callers impersonating Qudos Bank and advising customers of unauthorised transactions on their accounts.

26
February 2026
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Romance Scam Alert

Romance scammers are becoming increasingly sophisticated, building convincing online relationships to gain trust before requesting money, personal information or access to your accounts.

13
February 2026

Romance Scam Alert

Romance scammers are becoming increasingly sophisticated, building convincing online relationships to gain trust before requesting money, personal information or access to your accounts.

13
February 2026
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