Upcoming Changes to Terms and Conditions – Savings Accounts and Payment Services. Find out more.
Upcoming Changes to Terms and Conditions – Savings Accounts and Payment Services. Find out more.
Following the merger of Qudos Bank and Bank Australia in 2025, we’ll be working over the coming year to bring together our technology, products and services. Our focus is simple: to deliver the best possible experience for our customers.
As customer-owned banks, we’ve always put customers at the centre of everything we do. We share a strong commitment to people, planet and purpose. This integration is an opportunity to build on the strengths of both organisations and deliver even better outcomes for our customers and our employees. This includes integrating our products to bring our customers the best aspects of both brands.
Here you’ll find the latest information about how Qudos Bank and Bank Australia are coming together, what’s changing, and what it means for you.
The integration of key systems will provide a range of benefits to our customers including
As Bank Australia and Qudos Bank transition to a new integrated product offering, from 1 June 2026, we will no longer be accepting new applications for a number of Qudos Bank lending products. These products will still remain available to customers who have existing loans with these products.
If you’re a new customer, you’ll now be invited to review and apply for Bank Australia loan product options. Existing Qudos Bank customers may still apply for Qudos Bank products. Existing customers can also continue to make loan variations and other product changes.
On 1 May 2026, we streamlined our range of products so that customers will now receive the same benefits and criteria across both Qudos Bank and Bank Australia.
We improved our payment services, including Confirmation of Payee, to help customers check details before paying and feel more confident their money is going to the right place.
We respectfully acknowledge the Traditional Custodians of all the lands on which we live and work, and we pay our respects to Elders past and present. We recognise their continued connection to the land, waters and culture and we acknowledge that sovereignty has never been ceded. Our head offices are located on the land of the Wurundjeri Woi Wurrung people of the Kulin Nation in Victoria, and the land of the Gadigal people of the Eora Nation in New South Wales.
We are an equal opportunity employer that celebrates the diversity, equity and inclusion of all people.
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