From 1 May, we're updating our deposit products to provide a consistent banking experience for all customers. Learn more.

Latest merger updates

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Following the merger of Qudos Bank and Bank Australia in 2025, we’ll be working over the coming year to bring together our technology, products and services. Our focus is simple: to deliver the best possible experience for our customers.

As customer-owned banks, we’ve always put customers at the centre of everything we do. We share a strong commitment to people, planet and purpose. This integration is an opportunity to build on the strengths of both organisations and deliver even better outcomes for our customers and our employees.

Here you’ll find the latest information about how Qudos Bank and Bank Australia are coming together, what’s changing, and what it means for you.

Our commitment to you

The integration of key systems will provide a range of benefits to our customers including

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Enhanced customer service

Experience the same excellent customer service, but with access to a network of 15 branches across New South Wales, Victoria, Queensland and the ACT. 

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Improved digital capabilities

Enjoy a more seamless banking experience thanks to greater investment in digital technology, customer service and security.

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Long-term sustainability for customer-owned banking 

Bank Australia Limited's increased scale ensures the continued vitality of customer-owned banking, allowing them to offer competitive products and services. As well as being able to create even greater impact for people and planet on your behalf.  

Upcoming changes

Product simplification

On 1 May 2026, we streamlined our range of products so that customers will now receive the same benefits and criteria across both Qudos Bank and Bank Australia.

Payments upgrade

We improved our payment services, including Confirmation of Payee, to help customers check details before paying and feel more confident their money is going to the right place.

How can we help?